Booking, Payment & Programme Terms
Marrakech Design Journey
Applications & Booking
Participation in the DESIGNEERS Marrakech programme is subject to application and approval. Places are intentionally limited to a maximum of 14 participants and offered on a first-confirmed basis once payment has been received.
Designeers reserves the right to accept or decline applications at its discretion to ensure the integrity and quality of the group experience.
Waitlist
Should the programme reach maximum capacity, Designeers will maintain a waitlist on a first-come, first-served basis.
Waitlisted applicants will be notified if a place becomes available due to cancellation. They will have 48 hours to confirm their interest and submit the required deposit before the place is offered to the next person on the waitlist.
No payment is required to join the waitlist. Being on the waitlist does not guarantee a place on the programme.
Programme Fee & Payment
The total programme fee is £1,950 per participant.
To secure a place:
A 50% deposit (£975) is required following application approval, or
Participants may choose to pay the full programme fee upfront.
The remaining balance (where applicable) will be invoiced separately and is payable 30 days prior to the programme start date.
BlackBook Member Benefit
Fully paid Designeers BlackBook members are entitled to a 15% member benefit on the Marrakech programme.
Eligible members will receive a private booking code directly from Designeers.
The member benefit is applied to the total programme fee and reflected either:
Immediately when paying in full, or
In the final balance invoice if booking via deposit.
BlackBook membership must be active and fully paid at the time of booking.
Discounts are non-transferable and may not be combined with other offers.
What's Included
The programme fee includes curated visits, hosted experiences, and activities as outlined in the published itinerary, as well as local ground transportation during scheduled programme activities.
Flights, accommodation, airport transfers outside scheduled programme times, personal expenses, and any meals or activities not explicitly stated are not included.
Minimum Participants
This programme requires a minimum of 8 participants to run. Should minimum numbers not be reached, Designeers reserves the right to cancel the programme up to 30 days prior to the start date. In this event, all payments made will be refunded in full within 14 days of cancellation notification.
Cancellation Policy
Cancellation by Participant
The 50% deposit (£975) is non-refundable, as it secures your place and enables confirmation of venues, artisans, and programme logistics.
If the full programme fee has been paid, the deposit portion remains non-refundable.
Cancellations made more than 30 days prior to the programme start date may be eligible for a refund of any amount paid beyond the deposit, at Designeers' discretion.
Cancellations made within 30 days of the programme start date are non-refundable.
We strongly recommend that all participants take out comprehensive travel insurance to cover unforeseen circumstances, including illness, travel disruption, or cancellation.
Cancellation by Designeers
Should Designeers need to cancel the programme for any reason participants will be offered a full refund of all payments made.
In the event of cancellation by Designeers, liability is limited to the refund of programme fees paid. Designeers shall not be liable for any consequential losses including but not limited to flights, accommodation, or other travel costs incurred by participants.
Transfers
In exceptional circumstances, Designeers may consider transferring a booking to another approved participant or to a different programme date. Any transfer is subject to prior written approval and may incur an administrative fee of up to £150.
Programme Changes
Programme details, including but not limited to venues, artisans, activities, and timings, are subject to change due to availability, weather conditions, or circumstances beyond our control. Any adjustments will be made with care to preserve the overall quality and intent of the experience.
Where material changes to the published itinerary are necessary, Designeers will notify participants as soon as reasonably practicable. Material changes are defined as the substitution or removal of key programme elements that significantly alter the nature of the experience.
Force Majeure
Designeers shall not be liable for failure to perform its obligations where such failure is caused by circumstances beyond its reasonable control, including but not limited to: acts of God, war, terrorism, civil unrest, natural disasters, pandemic, epidemic, government restrictions, or failure of third-party suppliers.
In such circumstances, Designeers will work to offer reasonable alternatives, which may include rescheduling the programme or providing a partial or full refund at its discretion. Designeers shall not be liable for any additional costs incurred by participants including flights, accommodation, or consequential losses.
Travel Insurance
Participants are strongly advised to take out comprehensive travel insurance that covers trip cancellation, medical expenses, personal injury, loss of belongings, and travel disruption. Designeers recommends policies that include coverage for supplier failure and curtailment.
Responsibility & Liability
Participants are responsible for:
Arranging their own travel to and from Morocco, including flights and airport transfers
Booking and paying for their own accommodation
Obtaining appropriate travel insurance
Ensuring they hold valid travel documents including passport and any required visas
Ensuring they are physically fit and able to participate in all scheduled activities
Any personal expenses, additional meals, and activities not explicitly included in the programme fee
Designeers acts as an organiser and facilitator of experiences with third-party venues, artisans, and service providers. Participants engage with these third parties at their own risk.
Designeers shall not be held liable for any loss, damage, injury, delay, or expense incurred as a result of factors outside its reasonable control, or arising from the acts or omissions of third-party suppliers.
Photography & Content Usage
By participating in the programme, participants consent to being photographed and filmed during scheduled activities. Designeers may use such photographs, videos, and testimonials for promotional purposes including but not limited to social media, website, and marketing materials.
Participants who do not wish to be included in promotional materials should notify Designeers in writing prior to the programme start date.
Data Protection
Personal information provided during the application and booking process will be processed in accordance with applicable data protection legislation. Designeers will use this information solely for the purposes of administering your booking and programme participation. Your data will not be shared with third parties except where necessary to deliver the programme (e.g., with venues or transport providers).
Conduct & Participation
Participants are expected to conduct themselves respectfully and professionally throughout the programme. Designeers reserves the right to remove any participant whose behaviour is deemed disruptive, inappropriate, or detrimental to the group experience, without refund.
Acceptance of Terms
By submitting an application and/or completing payment, participants confirm that they have read, understood, and agreed to these Booking, Payment & Programme Terms in full.